Internet Access Issue in datacenter 01

Incident Report for ALCiT

Resolved

This incident has been resolved.

Posted Jul 18, 2024 - 19:42 EDT

Monitoring

Circuit is back online.

Posted Jul 18, 2024 - 14:31 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 18, 2024 - 14:31 EDT

Identified

We have transitioned most services to an alternate ISP, we are still waiting for an update from the ISP facing the outage.

Posted Jul 18, 2024 - 11:29 EDT

Investigating

One ISP is down and causing outages on some services, we are in the process of remapping them on other ISPs.

Posted Jul 18, 2024 - 07:25 EDT

This incident affected: Web Hosting (Advanced).