Email anti malware scan delays

Incident Report for ALCiT

Resolved

All emails are getting scanned within expected timeframe.

Posted Oct 03, 2023 - 23:11 EDT

Monitoring

Resolved. Message log under 4 minutes. We will continue to monitor it.

Posted Oct 03, 2023 - 17:51 EDT

Identified

The scanning provider has confirmed that they have delays. They are actively working on the issue and moving us to an alternate datacenter.

Posted Oct 03, 2023 - 13:50 EDT

Investigating

We are currently investigating this issue.

Posted Oct 03, 2023 - 11:30 EDT

This incident affected: Advanced Email Security.